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Doctor Accountability

Doctor Accountability

When physicians provide poor quality care, their patients are typically the last to know. Some physician backgrounds may be available in your state, but can you tell which ones have the most complaints, malpractice claims or disciplinary actions? Knowing the background information on your doctor could save your life.

Consumers Union Documents

  • Consumers Union Calls on HHS To Restore Online Access To National Practitioners Data Bank’s Public File

    Consumers Union (September 15, 2011)

  • Video: Advice on staying safe in the hospital–from the experts

  • Doctor directory is first step to new “Physician Compare” website

    Medicare has launched a new website directory of health-care providers who accept Medicare patients.

  • Ratings of Heart Surgeons

    Consumer Reports has teamed with The Society of Thoracic Surgeons (STS) to rate heart-surgery groups based on their performance data for bypass surgery. For the first time, consumers can easily see how surgical groups compare with national benchmarks for survival, complications, and other measures.

  • Medical Board Notice to Consumers Regulation

    The Medical Board regulation requiring physicians to have a notice for patients with the Medical Board contact information has been approved. It goes into effect on June 27th. Medical Board of California (April 2010)

  • CU Comments to Board of Podiatric Medicine Regarding Notice to Consumers (pdf)

    Consumers Union writes in support of the Board of Podiatric Medicine’s (BPM) adoption of proposed section 1399.730, Title 16 of the California Code of Regulations. This proposal requires doctors of podiatric medicine (DPMs) to notify their patients that they are licensed by the State of California, and provides the Board’s

  • Consumers Union “To Err Is Human, To Delay Is Deadly” Webcast

    On November 17, 2009, Consumers Union hosted a forum in Washington DC based on the 10-year anniversary of the Institute of Medicine (IOM) 1999 study on medical harm challenging our health system’s progress on preventing medical harm 10 years later. We released a report earlier in the year on this

  • CU letter in support of disclosure of gifts to doctors

    CU recommends that health reform bill should includes disclosure requirements of any payments to hospitals, medical schools, and others and provides for a smaller exemption for gifts.

  • Consumers Union Report: To Err is Human-To Delay is Deadly

    Ten years ago the Institute of Medicine (IOM) declared that as many as 98,000 people die each year needlessly because of preventable medical harm, including health care-acquired infections. Ten years later, we don’t know if we’ve made any real progress, and efforts to reduce the harm caused by our medical care system are few and fragmented. With little transparency and no public reporting (except where hard fought state laws now require public reporting of hospital infections), scarce data does not paint a picture of real progress.

  • CU Comments on the Medical Board of California’s Proposed Sec. 1355.4

    Consumer groups have prepared a letter to the Medical Board of California in support of a regulation that would mandate specific, simple language from doctors to notify consumers that they are licensed and regulated by the Medical Board. We have also added our recommendations for strengthening the proposed regulation, which include making this information visible to the public in physician waiting areas and include a number where they can lodge complaints.

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Consumers Union News Releases

Blog Posts

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News Articles

  • Allergan Erases Doctor Payment Records
    Source: ProPublica (Wednesday February 1, 2012)

    Drugmaker Allergan best known for its wrinkle-fighting drugs Botox and Juvederm, removes old reports of payments to doctors from its website. Allergan is among 12 pharmaceutical companies that post such payments to the web, either voluntarily or as a result of legal settlements with the U.S. government over allegations of improper marketing and illegal kickbacks to doctors.

  • Senate Watchdog Targets High-Prescribing Medicaid Docs
    Source: ProPublica (Tuesday January 24, 2012)

    Iowa Republican Charles Grassley sent letters to 34 states Monday asking what steps they had taken to investigate doctors whose prescribing of antipsychotics, anti-anxiety drugs and painkillers to Medicaid patients far exceeds that of their peers. “When these drugs are prescribed to Medicaid patients, it is the American people who pay the price for over-prescription, abuse, and fraud,” wrote Senator Grassley.

  • Secrecy protects doctors with long histories of problems
    Source: Kansas City Star (Saturday December 17, 2011)

    Alan Bavley reports on the secrecy of the National Practitioner Data Bank and mentions Consumers Union’s poll results that found nearly nine in 10 people said the public should have full access to the database.

  • An MS Patient Loses Trust When She Finds Out Her Doctor Is Paid By Drug Companies

    As of 2013, a national physician payment database created under the Affordable Care Act will make such information available to all.

  • Woman Waterboarded: Police Arrest Jermeller Steed and Cicely Reed For Mock-Drowning On Elderly Patient
    Source: Huffington Post (Monday November 21, 2011)

    “Two nursing home employees in Georgia were arrested for allegedly attacking an elderly woman in a ‘manner similar to waterboarding,’ according to local police.”

  • Consumer Group Wants Full Access to National Practitioner Data Base
    Source: HealthLeaders Media (Wednesday November 16, 2011)

    HealthLeaders Media reports on Consumers Union’s Safe Patient Project call to open the National Practitioner Data Bank to the public.

  • Salisbury stent doctor sentenced to federal prison
    Source: Baltimore Sun (Thursday November 10, 2011)

    Physician sentenced to federal prison for implanting unnecessary coronary stents in dozens of patients, then fraudulently billing insurers thousands for the work.

  • Texas Doctor Pleads Guilty in Retaliation Case
    Source: ABC News (Tuesday November 8, 2011)

    Texas doctor will spend two months in jail and be on probation for five years after pleading guilty to retaliating against two nurses who reported him to state medical regulators.

  • Agency re-posts National Practitioner Data Bank file, but restrictions draw fire
    Source: Association of Health Care Journalists (Wednesday November 9, 2011)

    The Obama administration has reposted the Public Use Data File but with new restrictions that ProPublica journalist Charles Ornstein says are “unworkable and amount to a prior restraint.”

  • Editorial: Obama shouldn't be hiding records on doctor errors
    Source: Sacramento Bee (Tuesday October 18, 2011)

    The Obama administration should restore the Public Use File of the National Practitioner Data Bank for use by the public.

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Research and Reports

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